22Bet Support Service

22Bet Support Service

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22Bet Nigeria Customer Care

There is no telling when a player will run into a problem when using a gambling site, so it’s important to have a good support team in place. 22Bet, a popular sportsbook in Nigeria, has made customer support its number-one priority, offering top-quality service. You’ll receive support, whether it’s an account issue or a 22Bet bonus query. For new Nigerian players, our experts created this guide to help you navigate contacting 22Bet support.

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How to Contact Support?

22Bet Casino offers responsive 24/7 customer support to its Nigerian players to solve any issues or enquiries they have about the platform. You can contact them via multiple channels, depending on the type of help you want.

Aside from live chat, accessible in the bottom right corner, you’ll find all available contact channels on the Contacts page. You’ll find a link that directs to that section at the site’s footer.

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Phone Number

Unlike many sportsbooks in Nigeria, 22Bet is one of the few that offers phone support in its customer service. This is a good attraction for Nigerian players who prefer a vocal one-on-one session with an agent while using the 22Bet app.

Simply dial the 22Bet phone number (+234 90 7026 3332) and wait for an agent to answer. Depending on the queue, it might take a few seconds to a couple of minutes.

Live Chat

22Bet also offers a live chat option to reach out to customer support. It’s available 24/7, meaning Nigerian players can contact them regardless of the time of the day. The live chat is the best option if you are looking for a quick, short answer to your question or inquiry. Once you open the chat, the next agent will attend to you. We tested this feature and received a response in under ten seconds.

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Email Support

Email support is ideal for complex issues or detailed questions. It’s useful for inquiries requiring attached documents, such as screenshots or IDs. 22Bet Nigeria guarantees a response within 24 hours, but it’s actually faster. Note that there is also a 22Bet contact form on the site if you want to send a message directly. Here are the available email addresses:

  • Technical Support: support@22bet.ng
  • Complaints and Feedback: complaints@22bet.ng
  • Security Department: security@22bet.ng

Average Waiting Time

Each 22Bet customer support channel has an average response time. Based on our observations, here’s how quickly you’ll get a response:

  1. Live Chat: This channel has the fastest average response time, only 30 seconds. It’s the best choice for Nigerian players who are in a hurry to get quick and accurate answers.
  2. Phone: Phone support comes second, with an average wait time of three minutes over five trials.
  3. Email: Lastly, 22Bet email support averages a response time of five hours.
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Frequently Asked Questions

  • How Can I Contact 22Bet for an Issue?

    You can reach out to 22Bet via live chat, email, or phone. You can get more information on the Contacts page of the official bookmaker site.

  • Does 22Bet Offer Its Customer Support 24/7?

    Yes, 22Bet offers its live chat feature 24 hours a day, 7 days a week. Other contact options might offer a delayed response depending on the number of requests or the holiday season.